Need help troubleshooting a record's related action visibility

Question

I'm trying to allow a certain subset of a user group to see a related action in a record. If the user belongs to GRP_7 AND has authorization for that organization, then the user should be able to see the related action. This code is from the visibility section of the record I'm interested in. I added everything between the comments, everything else is the original code. The part that I added worked on a different record in achieving the same thing, but doesn't seem to work in this case. The user can see related action 'A' and not 'B' but should see both 'A' & 'B'. The following is the SAIL code for the visibility of related action 'B'. 
 = and(
 or(
 rf!isActive,
 and(
 rf!isActive,
 rf!deactivationDate > now()
 )
 ),
 or(
 rf!Status = cons!PENDING_STATUS,
 rf!Status = cons!NEW_STATUS
 ),
 or(
 isusermemberofgroup(
 loggedInUser(),
 group(
 cons!GRP_1,
 "id"
 )
 ),
 isusermemberofgroup(
 loggedInUser(),
 group(
 cons!GRP_2,
 "id"
 )
 ),
 isusermemberofgroup(
 loggedInUser(),
 group(
 cons!GRP_3,
 "id"
 )
 ),
 isusermemberofgroup(
 loggedInUser(),
 group(
 cons!GRP_4,
 "id"
 )
 ),
 and(
 or(
 isusermemberofgroup(
 loggedInUser(),
 cons!GRP_6
 ),
 isusermemberofgroup(
 loggedInUser(),
 cons!GRP_7
 )
 ),
 rule!IsUserContact(
 userName_txt: loggedInUser(),
 organizationId_int: rf!organizationId
 )
 ),
 /* Is Corporate? AND Authorized? */
 and(
 
 isusermemberofgroup(
 loggedInUser(),
 cons!GRP_7
 ),
 
 contains(
 rule!GetAuthorizedOrgsNumberByUserName(
 loggedInUser()
 ),
 rf!organizationIdentifier
 )
 
 )
 /* END Is Corporate? AND Authorized? */
 )
)

shafaly · Accepted Answer

Hi oscarb0002, Have you checked the security of process model? It can be the reason why user can not see related action because if user do not have rights in process model then he can not see related action however your visibility rule is returning true. as you are saying the user can see related action 'A' and not 'B', It means security of process model A is different from B. so first of all please check the security of process model. I hope this will help you. Thanks

ankita0004 · Answer

You can use this code if this variable is integer type 
 and( 
 isusermemberofgroup( 
 loggedInUser(), 
 cons!GRP_7 
 ), 
 contains( 
 tointeger(rule!GetAuthorizedOrgsNumberByUserName( 
 loggedInUser() 
 )), 
 rf!organizationIdentifier 
 ) 
 But I thinks visibility rule is correct and there is some problem in process model that you are using as related action as you are saying this code is is working for another related action 
 Problems in process may be like: 
 1. You are passing the value in process model variable from record which is not a parameter type variable or it have different datatype 
 
 here TriggerSource and productId should be parameter type variable in process model update product and there should be no any start form in process model. You can check it from properties dialog box of process model if there is any start form than please delete it and check the parameter data types. 
 2. If this is showing under related actions tab of record but not showing on summary dashboard than click on checkbox under summary view from record. 
 
 Thanks

oscarb0002 · Answer

Thank you for your response. You were right, the expression for the visibility was indeed returning true and the problem was the process model security.