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Inconsistent Mobile Image Functionality

jorgez
A Score Level 1

Hello,

I am working on a mobile-focused application that has a requirement to display images and to be able to download them to the mobile device. When I view the images as an action from Tempo, I am able to download them within the viewer pane but when I go through the site and view the images I am not.  In my example image comparison, both are referencing the same documents and using the same device.  Has anyone run into this and know why the behavior is inconsistent? 

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  • 0
    Appian Employee

    Hi ,

    Can you please submit or have someone from your organization submit a ticket with Appian Support about this inconsistency so they can try to reproduce it?

    Thanks,
    Jussi

  • +1
    A Score Level 1

    The ticket has been submitted and responded to by Appian.  This inconsistent behavior is acknowledged by Appian and there are no immediate plans to align it between iOS and Android. 


    I did find that in cases where the download functionality doesn't appear in the expanded thumbnail, adding a download link will present it in mobile as an expanded thumbnail with option to download. 

     a!imageField(
                  images: {
                    a!documentImage(
                      link:a!documentDownloadLink(document:local!doc1),
                      document: local!doc1
                    ),
                    a!documentImage(
                      link:a!documentDownloadLink(document:local!doc2,
                      document: local!doc2
                    )
                  },
                  isThumbnail: false,
                )

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