I am working on a mobile-focused application that has a requirement to display images and to be able to download them to the mobile device. When I view the images as an action from Tempo, I am able to download them within the viewer pane but when I go through the site and view the images I am not. In my example image comparison, both are referencing the same documents and using the same device. Has anyone run into this and know why the behavior is inconsistent?
Discussion posts and replies are publicly visible
Hi jorgez,Can you please submit or have someone from your organization submit a ticket with Appian Support about this inconsistency so they can try to reproduce it?Thanks,Jussi
The ticket has been submitted and responded to by Appian. This inconsistent behavior is acknowledged by Appian and there are no immediate plans to align it between iOS and Android.
I did find that in cases where the download functionality doesn't appear in the expanded thumbnail, adding a download link will present it in mobile as an expanded thumbnail with option to download.
© 2022 Appian. All rights reserved.