Hi Team,
we have an on premise Appian 21.X setup.
For some of our end users, who are external users of the application, are using VPN to access application. They are currently facing issue as below
While looking at File Upload component documentation, I see below.
fv!
As I understand, the actual file from user's machine will get uploaded to Appian only on form submission.
We have checked from backend that if the file is uploaded to Appian, then rest of the process (to make entry in tables, launch approvals etc) finishes in 5-10 sec.
So has anyone seen issue with files coming over VPN/remote connections taking long to upload in Appian or timeout? Is there a way this can be improved for the end user.?
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I think, that depends on the speed of the VPN and any network devices between user and Appian.