Hi All, Is there any way to restrict the number of tasks a user can accept

vamsiv over 10 years ago

Hi All,
Is there any way to restrict the number of tasks a user can accept at any given time?

Our use case is
- We have a Approvers group and this group will get some "Requests" as appian tasks.
- All the group members can see these requests and work on these requests. But at any given point of time a user cannot work on more than X number of requests(lets say 10 requests).
- Now if the user is trying to accept the 11th task , we should not let him accept the task.

Is there any way to implement this or any workaround for this?

Thank you
...

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0 Stefan Helzle
A Score Level 3
over 10 years ago

AFAIK there is no OOTB solution for this. But you could rebuild the acceptance of a task in a small process and check if the person already has its limit reached. That would require that you configure an new task so that there is a one-to-one assignment. This is on the assignment tab in advanced options. This first task has accept and decline buttons. That is chained to an analytics node to find out how many tasks the user currantly has accepted.
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0 Stefan Helzle
A Score Level 3
over 10 years ago

AFAIK there is no OOTB solution for this. But you could rebuild the acceptance of a task in a small process and check if the person already has its limit reached. That would require that you configure an new task so that there is a one-to-one assignment. This is on the assignment tab in advanced options. This first task has accept and decline buttons. That is chained to an analytics node to find out how many tasks the user currantly has accepted.
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