Not getting default option to close dialog box in recordactionitem in interface?

Question

While using a!recordActionItem() to open a pop-up, there is no close option which is by default by Appian to close the dialog box? What can be the solution?

Harshit Bumb (Appyzie) · Answer

Add a button action to submit the interface or just add a cross icon using the richTextDisplayFIeld() and then add a submit link on it. Also, the default option to close will only be visible when you do not have a way to submit the form. So that means you must be having a button on the screen.

Mike Schmitt · Answer

Is the process model being launched using a Start Form or is it launching immediately to a chained User Input Task? Appian doesn't publish the exact workings of the "close button" functionality seen (sometimes) on the dialog pop-up, but I suspect the difference might hinge on whether or not a Start Form is used.