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Hi, I was about to create a page but when all fields has been filled with data t
Jess
over 10 years ago
Hi, I was about to create a page but when all fields has been filled with data then clicked "Create Page" button it just stuck in there and does nothing. Any idea cause of this? TIA...
OriginalPostID-115175
OriginalPostID-115175
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Eduardo Fuentes
Appian Employee
over 10 years ago
Is this on a local install? Does it run under a web server (i.e. Apache)?
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Jess
over 10 years ago
Its a cloud instance Eduardo.
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Eduardo Fuentes
Appian Employee
over 10 years ago
Let me know if these are the steps to reproduce:
1. Login to /suite/designer
2. System tab
3. Create a page
4. Type a name for the new page
5. Next
6. Next ---> At this point the "Working" message will appear and nothing else will happen.
Is this correct?
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Jess
over 10 years ago
Sorry, but I'm referring to page under Home / "My Pages". Then clicked "New Personal Page".
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Eduardo Fuentes
Appian Employee
over 10 years ago
That works for me on a Cloud site, can you try using a different browser (e.g. Firefox) and clearing the browser cache (including cookies and disabling the "Preserve data for favorite sites) ?
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Eduardo Fuentes
Appian Employee
over 10 years ago
Actually, the "New Personal Page" opens the pop-up but what you say is that the "Create Page" button in that pop-up doesn't do anything, correct? If that is the case then I am able to reproduce and will notify the right team to investigate
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Jess
over 10 years ago
Hi Eduardo. Yes have tried using other browser also clearing browser cache and etc. For "New Personal Page" yes it does pop up but after when I'm done with filling information then click "Create Page", it doesn't do anything. It just like stuck there. On the "Create Page" on the left hand side, for me it doesn't work when I click on it.
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