Hi All,
Is it possible at all to edit the reassign task screen? I want the user to be able to only select a certain number of groups not all the ones available in the application itself.
thanks in advance
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You can hide the option 2 -Choose from all users and groups.
Set re-assignment privileges for assignees as Can reassign the task within a pool of assignees.
what if I want the user who reassigns to be able to reassign only to a specific group?
For example, user from Manager group gets the task , he should be able to reassign to another different group like supervisors, but only after they have received the task, supervisor should not receive task immediately like manager ( this happens if I add both groups to the assignment part )
For anything more nuanced than the default use cases, you'd need to build your own reassignment tool / interface. It's not very easy but it gives a lot more control.
What would you recommend in this case?
If it's just an individual task in an individual process that needs this complex reassignment use case, then you can simply build a button that links to a dedicated in-process task, the button being "reassign" and the new task being a dedicated reassignment interface. In that reassignment task, the current user would select the new assignee user/group(s), and the process would then loop back to the original task (breaking chaining intentionally at this point) and assign the task to the newly chosen user/group(s).
so basically you mean using like a process variable for the assignment tab? and updating that based on the dedicated reassignment interface?
basically - completely sidestepping the OOB reassignment option (and preferably hiding it from the user altogether)