We recently pushed deployed an interface from our development environment into our preproduction environment. A part of this interface is a document upload that then uses an imageField component to render the an uploaded heat map image. The component and interface worked as expected in development but in preproduction the image fails to render. We have checked things like security even though we noticed while logged in as admins. We tested using a small-scale interface and experienced the same behavior. I'm not sure what could be the discrepancy at this point. I'll upload some screenshots for clarity.
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As Chris mentioned below. Can you check if correct document ID is being referred. Document ID and groupId would be different across environments. One way to handle that is to create a constant pointing to that document and use the constant in your expression rule or interface.
I could do a constant but I confirmed the document ID was correct for each environment.