"Data not refreshing despite using refresh function; works on browser but not on mobile"

Certified Associate Developer

In my use case,

A Customer is linked to multiple Units in a one-to-many relationship.

On one interface, I have a customer selection, and based on the selected customer, the corresponding units are displayed in a dropdown labeled "Unit." This is achieved using an expression rule within a refresh variable.

Additionally, there's an option for the user to add a unit on the same page for the selected customer. For this, I'm using a Record action, where a pop-up window opens for data entry. Once the user submits the data, the unit list in the dropdown is refreshed to include the newly added unit. This is done using the "refresh after record action" feature.

While this functionality works as expected in the browser, it does not work on the Appian mobile application. Any suggestions?


Here is the Code Snippet 

local!units: a!refreshVariable(
value: rule!FAA_QR_get_Unit(
customerTpi: ri!assetRecord['recordType!{20d559ec-3d4b-4870-9672-f594295b09f7}FFA Asset.fields.{dc948fef-b7ff-4714-82b0-6703115f08b1}customertpi']
),
refreshAfter: "RECORD_ACTION",

),

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