I have a dropdown field where we need to default values based on couple of conditions

Hi poojithak2926 ,

You're dynamically setting a value based on conditions, but the saveInto isn't saving the user's selection, it’s conditionally setting a value regardless of what the user picks.

In dropdowns, value is what's currently selected (displayed to the user), and saveInto should save what the user selects.

If you want to conditionally override what the user selects and force a particular value into ri!application.incomingSource based on other rule inputs, you need to wrap the logic inside an a!save that uses save!value.

You can use save!value as:

{
  a!save(
    ri!application.incomingSource,
    if(
      and(
        ri!eventType = cons!INS_INT_EVENT_TYPE_ID_ANZ_ARREARS,
        ri!policyNo = cons!INS_TXT_MULTIPLE
      ),
      "Contact Centre Outbound",
      if(
        and(
          ri!eventType = cons!INS_INT_EVENT_TYPE_ID_ANZ_ARREARS,
          ri!policyNo = cons!INS_TXT_SINGLE
        ),
        "Contact Centre Inbound",
        save!value
      )
    )
  )
}

Hello, thanks for the response. The field is set to read-only in condition 1,condition 2 and editable in the rest of the scenarios which is why i am trying to set a default value conditionally. I tried the code but still the value is not being saved.

Hello, thanks for the response. The field is set to read-only in condition 1,condition 2 and editable in the rest of the scenarios which is why i am trying to set a default value conditionally. I tried the code but still the value is not being saved.

The saveInto is only evaluated when the user interacts with that field. That's a challenge if you make it readonly.

The trick to default values, is to populate the values in the data. The fields cannot do that for you.

Check the Appian documentation

Hi. You can try this:

    value: if(
        and(
          ri!eventType = cons!INS_INT_EVENT_TYPE_ID_ANZ_ARREARS,
          ri!policyNo = cons!INS_TXT_MULTIPLE
        ),
        "Contact Centre Outbound",
        if(
          and(
            ri!eventType = cons!INS_INT_EVENT_TYPE_ID_ANZ_ARREARS,
            ri!policyNo = cons!INS_TXT_SINGLE
          ),
          "Contact Centre Inbound",
          ri!application.incomingSource
        )
      ),
    saveInto: { ri!application.incomingSource },
    searchDisplay: "AUTO",
    disabled: and(
        ri!eventType = cons!INS_INT_EVENT_TYPE_ID_ANZ_ARREARS,
        or(
          ri!policyNo = cons!INS_TXT_SINGLE,
          ri!policyNo = cons!INS_TXT_MULTIPLE
        ),
    )