Hi Team,
We have a requirement from the regarding a read-only grid. The grid is sorted first by Meeting Name, and then by Supplier Name. The client expects a visual indicator (like a bottom line or separator) between different suppliers to help users easily identify when the data switches from one supplier to another. For example, after all rows for Supplier A, there should be a highlighted row or separator before rows for Supplier B begin. Is this kind of visual separation possible in Appian grids?
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There’s always an ongoing debate between using customization versus out-of-the-box (OOTB) features. In my opinion, customization is sometimes necessary. it can enhance usability and make the application more intuitive and visually appealing for the end user.
However, we must also consider important factors such as scalability and maintainability. For example, if you implement a custom feature in one place, users may start expecting the same functionality across all similar components, like every grid in the application. This can quickly become difficult to manage and maintain.
If there’s no OOTB feature that exactly meets the requirement, I would generally recommend avoiding customization unless absolutely necessary. Instead, consider workarounds. For instance, you could use a rich text display field to show the supplier name and apply distinct colors to each supplier to make them visually distinguishable. This approach keeps things simple, avoids heavy customization, and still improves the user experience.