Hi all,
May I please ask for some guidance here?
I've got three record types:
To ensure data accuracy, I want to write all records records at the same. That way if the Consultant Certification write failed, there wouldn't be an entry in the Consultant Recipients or Consultant Emails and vice-versa.
Based on the following documentation is possible to do in one single Write Records Node: https://docs.appian.com/suite/help/24.4/Write_Records_Smart_Service.html#_
But when I try this, I see the related data in the interface itself under the main Consultant record - but when I pass it in the PM the related data shows as null.
Thank you so much!
Discussion posts and replies are publicly visible
Related records show in the interface due to relationships but are not written unless explicitly allowed while configuring relation (allow write/delete related record). Check this option properly.
Yeah this should work - if it's not behaving how you'd expect, can you share more information about the setup of your process model and record type so we can help troubleshoot?
To help further troubleshoot:
Maria said:I see the related data in the interface itself under the main Consultant record - but when I pass it in the PM the related data shows as null.
Where (and when) do you see 'null'? For example, does the last value you see for the consultant record in the PM have a null Consultant Recipients related record? What if you look in process history - was the related record always null?If the record is processed via any expression rules prior to your write records node, keep this nuance of process variables in mind.