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Read Only Grid Loading/Not Rendering

Certified Associate Developer

Hi team!

I have the following issue. When using a test environment, any read-only grids are stuck with the loading data animation, which only occurs until I perform an action such as resizing the screen, at which point the data finally renders on the grid. That behaviour only happens in the test environment; on dev, the information renders when the page loads. 

Has anyone faced a similar behaviour/issue? 

Thanks!

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  • 0
    Certified Lead Developer

    I also received an error report similar to this from one of my users in PROD.  It was also for a grid that had Async Data Load enabled - when I disabled the option, the issue went away for him.  I was never able to reproduce the issue on my own, so I didn't feel like I had the necessary evidence in order to open a support case.  I would suggest you open one and report the issue and exactly what conditions you see it during.

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  • 0
    Certified Lead Developer

    I also received an error report similar to this from one of my users in PROD.  It was also for a grid that had Async Data Load enabled - when I disabled the option, the issue went away for him.  I was never able to reproduce the issue on my own, so I didn't feel like I had the necessary evidence in order to open a support case.  I would suggest you open one and report the issue and exactly what conditions you see it during.

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