Current Situation:We have two applications hosted on Appian and have configured session timeout settings. When there was only one application, after the session timeout, a popup appeared, and upon resuming, we were redirected back to that application’s page.Now that we have two applications with the same timeout configuration in the Admin Console, the behavior has changed. After the session timeout message appears and we resume the second application’s UI, the system redirects us to the first application’s interface instead.
Question:Why is this happening, and what can we do to ensure that after refreshing post-timeout, the user is redirected back to the second application’s UI?
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Session is tracked per user, not per application, so after timeout Appian resumes to the platform’s default site, which can be your first app. To keep behavior predictable, use a common landing site (or consolidate into one site with multiple pages) and navigate to each app from there, since there is no setting to always resume directly to the second app’s UI.