Technical Support Request: Inconsistent Scrolling Behavior in Generic Interface

Certified Associate Developer

Hi team,

We are experiencing a minor issue with a generic interface that contains standard action buttons (Cancel, OK). This interface is called from two different Record Views: Record Summary 1 and Record Summary 2. Each summary has its own main interface which, in turn, calls our generic component.

The Issue:

  • Record Summary 1: Clicking the buttons works as expected.

  • Record Summary 2: Clicking the buttons triggers an unexpected scroll to the top of the page.

Observations:

  • Interface Designer: When testing directly within the Summary interfaces, everything works correctly.

  • Environment: The issue only occurs when accessing the views via a Record Link within a Site.

  • Data Source Difference: There is one key difference between the Record Types:

    • The working Record (Summary 1) points directly to a database table.

    • The failing Record (Summary 2) points to a Data Store Entity (DSE).

Can anyone helps? 

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