We are using Appian DocCenter for document extractions, mainly pdfs.
Sometimes for few pdfs preview is not appearing. But data is getting extracted fine. Did anyone faced this issue.
Discussion posts and replies are publicly visible
gurumohinirupaa975952 said:Sometimes for few pdfs preview is not appearing.
Are those image-based/scanned PDFs?Preview uses native browser rendering check your browser cache, plugin, extension properly.
Its happening irrespective of browser and for all the people. They normal pdf file having proper data. Not images into pdf..
Raise a support ticket with Appian - since it's affecting all users across all browsers with normal PDFs, it needs to be investigated.