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We have a process in our environment which gets triggered whenever it receives an email. We have a requirement from business where they want the whole outlook email or any email sent by them to Appian which triggers the process to be stored as some document inside Appian. Without any pulgin option is there any way to achieve this?
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Cannot store the original received email as .eml/.msg natively. The inbound email process only exposes metadata (from, to, subject, body, attachments) as process variables. The raw email file is never made available. OOTB, the best you can do is reconstruct the email content into an .html or .txt document using the Write to Document smart service.