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Error in "Send E-Mail" smart service

leonardod

Greetings

The Appian Smart Service "Send E-Mail" is giving the following error:
"You have exceeded the maximum number of characters allowed for the message body (1000 characters)".

Also the Paragraph component give us the same error.
We changed our local server the Custom.Properties and changed the conf.suite.DATA_CAP_PARAGRAPHS to 50000.
And after restart the local server the issue remained.

Any help are welcome

OriginalPostID-137441

OriginalPostID-137441

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  • 0
    Appian Employee
    Reproduced both behaviors you're seeing with the Paragraph component and the Send Email when typing more than 1,000 characters. I added conf.suite.DATA_CAP_PARAGRAPHS=2000 and I was able to type up to 2,000 characters

    You may want to double check you're making this edit to runtime_ear\\suite.ear\\conf\\custom.properties on the APP_SERVER and that the APP_SERVER is being restarted.
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  • 0
    Appian Employee
    Reproduced both behaviors you're seeing with the Paragraph component and the Send Email when typing more than 1,000 characters. I added conf.suite.DATA_CAP_PARAGRAPHS=2000 and I was able to type up to 2,000 characters

    You may want to double check you're making this edit to runtime_ear\\suite.ear\\conf\\custom.properties on the APP_SERVER and that the APP_SERVER is being restarted.
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