As part of a requirement, end users upload a document which is temporarily store

sapnas over 9 years ago

As part of a requirement, end users upload a document which is temporarily stored in Appian documents repository and later moved to database using content management service. We are trying to retrieve , display and link the same document in a another SAIL form .

We are using image Field , document Image and safeLink components to achieve the functionality. We are able to successfully download the document from the link (through servlets ) but when we are trying to display the image of the document as an ICON or STANDARD size we see X mark rather than the image of the document.

Can someone please point out what could be the reason for this behavior ?

Attached the image of the imageField component displaying a X mark in the field.

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0 Amitkumar over 9 years ago

Does this issue occur for basic users only? Then you might want to review the security of folder / KC where icons are being stored.
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0 vaibhavm
A Score Level 2
over 9 years ago

Hi sapnas This post might be helpful forum.appian.com/.../e-155628
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0 sapnas over 9 years ago

Hi Amitl,

I am not storing the documents in KC. The documents are stored in database outside Appian.
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0 sapnas over 9 years ago

Hi Vaibhavm,

Thank You. I shall check the post and implement to see if it resolves my issue.
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0 sapnas over 9 years ago

My issue got resolved. We must use webImage component and not documentImage component when we are trying to display the image from a URL and when not from Appian document repository.
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