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Good Morning, We have couple of documents attached to the Form from Email

RAMASESHU RAVEPATI
A Score Level 1
Good Morning,
We have couple of documents attached to the Form from Email and When our client tried to upload more documents and navigate to Next Form. She waited until the file is uploaded into the Form,but an error message is populating? I am trying to understand what is the cause for this error? When i went ahead and upload some other file its working again!!
Please Advice and Thanks


OriginalPostID-180598

OriginalPostID-180598

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  • 0
    A Score Level 1
    Micheal and Sikhivahans,
    I tried to look into the error logs and found this error with
    13:51:30,059 INFO [stdout] (ajp-/0.0.0.0:8009-13) 2015-11-23 13:51:30,058 [ajp-/0.0.0.0:8009-13] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation.
    13:51:30,059 INFO [stdout] (ajp-/0.0.0.0:8009-13) com.appiancorp.suiteapi.common.exceptions.AppianException: Could not upload “scan077419_20151123_120029860_0”. Reason: An unexpected error has occurred. The form can’t be submitted
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  • 0
    A Score Level 1
    Micheal and Sikhivahans,
    I tried to look into the error logs and found this error with
    13:51:30,059 INFO [stdout] (ajp-/0.0.0.0:8009-13) 2015-11-23 13:51:30,058 [ajp-/0.0.0.0:8009-13] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation.
    13:51:30,059 INFO [stdout] (ajp-/0.0.0.0:8009-13) com.appiancorp.suiteapi.common.exceptions.AppianException: Could not upload “scan077419_20151123_120029860_0”. Reason: An unexpected error has occurred. The form can’t be submitted
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