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We have a process where the users can go an update values after their task is co
mjmallet
over 12 years ago
We have a process where the users can go an update values after their task is completed. If they go in the "quick task" to update their values it will show the updated information in the next task since we have selected the "refresh default values every time the task form is viewed". But when a user "saves" their task then values will not be updated and the "old" information is showing. Is this behavior normal?...
OriginalPostID-27071
OriginalPostID-27071
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Christine
Appian Employee
over 12 years ago
Are you referencing the 'Save' in the task toolbar. So a user is on a task, and clicks Save, but does not submit the task? If this is what you are referring to, this is normal behavior because the user has not submitted their work. Does that help?
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mjmallet
over 12 years ago
I should specify that it's happening on "read" only variables. (the editable variables I understand that this behavior would make sense). So in my form I have values that are "read only" and those variables can be edited in a quick task and then refreshed on the form. In my form the variables are associated to the pv's, in the tab under Inputs, my values that are read only do not have a "save into" variables listed. The reason I did that is that values were being "erased" when task were returned to the previous task.
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mjmallet
over 12 years ago
Ok so even if I do have a variable set up in my "save into" it will be the same. My values are being "kept" in activity class parameters. And it's not retrieving the updated values. I guess the "refresh default values" selected only works on a form that wasn't saved. Is that correct?
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