403 error after upgrading to 16.2

I created a Site in Appian 16.1. Today I upgraded the server to Appian 16.2. Every time i try to log in to the site I get a 403 Sorry, your request cannot be processed. I also noticed that in the URL it loses the site link IE the login is "/suite/sites/phs-users" and with the 403 error the link is "/suite/sites".

The corresponding error shows up in the server.log file:

ERROR com.appiancorp.security.authz.Forbidden - Could not log forbidden URI. forbiddenUri=/portal/portal.jsp, originalUri=/

Things I have tried to do to resolve this issue:

1. Stopped JBoss
2. Deleted:
<JBoss home>/standalone/tmp
<JBoss home>/standalone/data
3. Restarted JBoss
4. Cleared the cache on my computer before trying again.
5. The error still occurred

Then I did the following:
Compare the Standalone.xml files of 16.1 to 16.2, and they are Identical. Compared the web.xml files of 16.1 to 16.2 and there was nothing in them mentioning portal.jsp.

I tried going into the si...

server.log

OriginalPostID-212852

OriginalPostID-212852

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Parents
  • I fixed the issues by setting the default start page of users who need to see that site to be that site. In my web.xml i had a line that forced the page to go to the overall default site on signout. once that was removed the User Default Start Page redirected the user from suite/ to the correct site with no errors. However, if you try to log directly into the site using the URL there is still the 403 error in IE 11.
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  • I fixed the issues by setting the default start page of users who need to see that site to be that site. In my web.xml i had a line that forced the page to go to the overall default site on signout. once that was removed the User Default Start Page redirected the user from suite/ to the correct site with no errors. However, if you try to log directly into the site using the URL there is still the 403 error in IE 11.
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