Names with accents

this is referring to a user update process and it seems to fail when retrieving the users name. The only language we have configured is US English.

@mariod, My guess is that UTF-8 is not enabled for your DB schema.
accents are just Unicode characters.
Please check if you have enabled utf-8 set on your tables and DB schemas.
Appian supports Unicode characters. But, the DB schema should support it. You need to enable it while creating the DB schema. An example:
CREATE DATABASE mydb
DEFAULT CHARACTER SET utf8
DEFAULT COLLATE utf8_general_ci;

To check if your DB Table is using utf-8, use this command: SELECT default_character_set_name FROM information_schema.SCHEMATA
WHERE schema_name = "schemaname"; where schemaname is the name of the schema.
If it is not utf-8, you need to set it.

thanks for the reply.
My primary data source is setup on MS SQL 2008 and the character set is iso_1. If I'm not mistaken, a column would have to be NVARCHAR to support unicode. are you saying the primary data source is causing the issue?