Context of Related Action

joanneh over 8 years ago

Hello! Please may I know when I was adding an "update" function as an RELATED ACTION on the Record page, what should be filled in the "Context" Box?

I have filled in every input that the process model required but it still did not work...

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0 Rajasekhar Pamidipati
A Score Level 2
over 8 years ago

Also, You cannot use 'rule!SC_queryCallLogByID(rf!callLogId).callLogCustomer' format. I got that you want to read only one particular value from that rule but it will not work like that. either you need to return that single value or you need to use some other rule which will call the above rule then return only required value.
same will be applicable for 'rule!SC_queryCallLogById(rf!callLogId).callLog'
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0 Rajasekhar Pamidipati
A Score Level 2
over 8 years ago

Also, You cannot use 'rule!SC_queryCallLogByID(rf!callLogId).callLogCustomer' format. I got that you want to read only one particular value from that rule but it will not work like that. either you need to return that single value or you need to use some other rule which will call the above rule then return only required value.
same will be applicable for 'rule!SC_queryCallLogById(rf!callLogId).callLog'
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