"Working" preventing an end user from typing on a form?

Jason Ruvinsky

Certified Senior Developer

over 7 years ago

We have an end user who is complaining that the "Working" message keeps coming up while typing in a form field, and that she "cannot continue until Working goes away on each field".

In my own testing, this form never shows the "Working" message - there is nothing supposed to be happening while typing into the fields. Why might this be occurring, and how could we resolve this for the user? Does anyone have advice on troubleshooting this?

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0 Jason Ruvinsky
Certified Senior Developer
over 7 years ago

We also think it's likely network specific. We do have the textfields set with refreshAfter: "KEYPRESS" - however that shouldn't cause it to be this slow for this one user, and I'm not sure how it would disrupt the user either. (Although the saveInto does update a value within an array, so it's not the simplest case - but it's never caused an issue before now with any other users).
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0 Jason Ruvinsky
Certified Senior Developer
over 7 years ago

We also think it's likely network specific. We do have the textfields set with refreshAfter: "KEYPRESS" - however that shouldn't cause it to be this slow for this one user, and I'm not sure how it would disrupt the user either. (Although the saveInto does update a value within an array, so it's not the simplest case - but it's never caused an issue before now with any other users).
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