"Working" preventing an end user from typing on a form?

Jason Ruvinsky

Certified Senior Developer

over 8 years ago

We have an end user who is complaining that the "Working" message keeps coming up while typing in a form field, and that she "cannot continue until Working goes away on each field".

In my own testing, this form never shows the "Working" message - there is nothing supposed to be happening while typing into the fields. Why might this be occurring, and how could we resolve this for the user? Does anyone have advice on troubleshooting this?

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0 benjamins over 8 years ago

Problem with these sorts of bugs is that it can be a lot of things....

What browser are they using? The Javascript engine on the browser maybe old. Plugins could be causing issues.

Their computer could also be old which maybe causing issues.

Then there is network. What fields exactly is causing the issues and what are you trying to do in the background?
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0 benjamins over 8 years ago

Problem with these sorts of bugs is that it can be a lot of things....

What browser are they using? The Javascript engine on the browser maybe old. Plugins could be causing issues.

Their computer could also be old which maybe causing issues.

Then there is network. What fields exactly is causing the issues and what are you trying to do in the background?
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