Getting error on task on Portal

rishub over 7 years ago

Hi All,

I am trying to access a task at User Portal & sometimes the task comes up fine & sometimes I am getting the error shown in attached file. Can anyone guide why we are getting this error? Thanks

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0 rishub over 7 years ago

Thanks for update Eduardo. I will update the post as soon as we get the results. But just for details from our side, we have not renamed the Users. In our Prod environment, we are on 7.5 since long & we have not made any configuration changes. In our Pilot, we just upgraded to 7.11 from 7.5. But we are encountering this issue in both the environment.
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0 rishub over 7 years ago

Thanks for update Eduardo. I will update the post as soon as we get the results. But just for details from our side, we have not renamed the Users. In our Prod environment, we are on 7.5 since long & we have not made any configuration changes. In our Pilot, we just upgraded to 7.11 from 7.5. But we are encountering this issue in both the environment.
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