[Appian Government] Appian Demo: Field Service Management

Government agencies with extensive field operations face challenges scheduling and dispatching workers, meeting resolution goals, ensuring worker safety, and integrating back-office systems. With Appian, agencies can quickly deliver mobile field applications to effectively manage resources, reduce risk, and gain insight into the entire field service life cycle. This demonstration will show you an automated approach to effectively managing field service for government including how to:

• Manage complex routing and task distribution to ensure adherence to standard operating procedures
• Mobile-enable your workforce with integrated mobile apps that capture asset pictures, signatures, geolocations, customer details, work orders, and documents
• Gain visibility into end-to-end field activities to track status and performance, while ensuring transparency and auditability
• Coordinate field resources and tools, including tracking asset condition, vehicle and equipment maintenance, licensing, insurance, inspections, and repairs
• Extend and connect existing systems and data sources for a single view of field activity, assets, projects, crews, and contractors

Speaker
Kelsey McDonnell, Appian