[Appian Government] Appian Demo: Government Correspondence Management Application

Appian's correspondence management solution expert demonstrates how a low-code automation platform can transform correspondence management applications and processes. Correspondence is tracked as documents that can be organized into folders to ensure the proper identification of a request and the appropriate workflow for review, approval and resolution. Users can dynamically adjust routing and approval workflow tasks, easily manage workload from a landing page that displays tasks and due dates, and receive detailed system usage and productivity reports.

The demonstration features highlights from the Appian correspondence management application for federal, state and local government agencies that includes:

• Modern and instantly mobile UIs displaying real time status and priority data for correspondence assigned to the logged in user.
• Dynamically adjusting routing and approval workflow tasks as needed, with the ability to assign deadlines and SLAs to ensure correspondence is handled in a timely manner.
• Low-code automation correspondence management case studies from the Department of Labor, Food and Drug Administration, and Department of Education.

Speaker
Kelsey McDonnell, Appian