[AppianEUROPE] Coforge: Managing Stakeholder and Customer On-boarding in a Pandemic & Beyond – How Can Appian & Coforge Help?

Digital & WFH have never been more pronounced than in the current Covid-19 times we are living in. However organizations still rely on complex, inflexible processes and legacy technologies to onboard and manage customers, agents, suppliers and other stakeholders.

Stakeholder & Customer on-boarding requires structured collaboration, document exchange & validations , regulatory compliance checks and frequent adjustments of processes to provide a better services and comply with obligations related to Know Your Customer (KYC), Anti-Money Laundering (AML), and other statutory regulations.

Coforge’ s Intelligent Stakeholder & Customer Onboarding solution streamlines and automates business processes through collaboration across multiple functions within an organization. By leveraging Intelligent Document Processing to extract key data from onboarding documents (including handwritten forms ) and enabling data validation that is ready for review, clients can significantly improve the overall visibility of the on-boarding process and increase operating efficiency by 30 – 50 %.


Speaker
Aamol Vedak - Associate Vice President, Coforge