Click here for training registration instructions.

Who can register for Pubic Courses and access Academy Online?

Classroom courses are only available to customers, partners, and independent practitioners.  If you are interested in becoming a customer or partner, email info@appian.com.

Academy Online is available to anyone with a Community account.

What happens after I register for a Public Course?

• The Training Department reviews your enrollment request.
• You will receive an email from the Training Department informing you whether or not your application was accepted.  If it was, you will have a link to submit payment.
• Once payment is confirmed, you will receive a confirmation email with the class details.

How long does the Public Course registration process take?

Usually your registration will be approved within 24 hours.

When should I receive my confirmation email/course details?

After confirmation of payment, it usually takes about 24 hours to receive your confirmation email.

How do I register for Private Classroom Training?

Email training@appian.com with your private classroom request.

How many attendees do I need to schedule Private Classroom Training?

A quorum of 6 contracted attendees is required to reserve private classroom training.

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When do I need to notify Appian of a cancellation?

Notification of cancellation must be received at least two business days prior to the start date of the class. If you don’t show up for class and fail to provide adequate cancellation notice, the entire training fee for that class shall be forfeited. This policy applies to all accepted payment methods.

Appian reserves the right to reschedule any class at its discretion.

Appian also reserves the right to cancel a class at its discretion.

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What forms of payment does Appian accept?

Classroom Courses can be purchased through Community using either a purchase order or credit card. Customers and partners can also pay using training credits. If you would like to purchase training credits, you can email training@appian.com for more information.

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What is the pricing for Appian Academy?

All Self-Paced Online Training is available free of charge on Academy Online.

Instructor Assisted offerings are available for individual purchase at the rates listed below. If your employer has purchased Appian Training Credits, they may be redeemed for seats in this offering at the following rates.*

Instructor Led offerings are available for individual purchase at the rates listed below. If your employer has purchased Appian Training Credits, they may be redeemed for seats at the following rates.*

*If you would like to discuss purchasing Training Credits for your organization, please email training@appian.com with the subject “Training Credit Corporate Purchase.”

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Should I be aware of any system requirements?

The latest version of Internet Explorer, Chrome, or Firefox is recommended for viewing content.

How will content be structured?

Each course or topic contains videos. Some courses or topics also contain interactive quizzes and/or supplementary exercises. These are self-paced, so you can start and stop at your convenience. While video content is not downloadable, you can go back to the material whenever you want.

What version of Appian will the course content be on?

Content will be based on the latest release of the Appian.

Who should I contact if I have trouble viewing any content?

For any issues, please email academyonline@appian.com.

Do I have to download any software?

The latest version of Internet Explorer, Chrome, or Firefox is recommended for viewing content on Academy Online. 

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Can I review the material after completing a topic?

You will have access to all the modules of a topic even after you complete it for up to one year.

How can I see what topics I’ve completed?

Go to My Courses and Exams to see the full list of your enrolled courses, both past and current.

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What are the hours for Public Courses?

Most classes run from 9 AM to 5 PM (depending on course time zone). The final day usually ends earlier to accommodate travel schedules.

What can I do to prepare for courses in a virtual format?

For the virtual remote course, you will need a computer/laptop, a strong WiFi connection, and the ability to attend class all instructional sessions and complete all assigned work each day.

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Private Course Information

Appian Certification Program

Where can I learn more about The Appian Certification Program?

Information on Appian Certifications is available on the Community Appian Certification Page.

For certification inquiries, please contact certifications@appian.com.

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