Understanding Appian Community Edition
Appian Community Edition Product Restrictions
Getting your Appian Community Edition
Managing your Appian Community Edition
Getting Appian Community Edition Assistance
Upgrading to a Full Version of the Appian Platform
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Appian Community Edition is designed for Appian Community members who want to develop applications or improve their skills on the Appian Low-Code Automation Platform. Appian Community Edition provides Appian Community members with free and unlimited-time access to the Appian platform and a dedicated Appian instance. Each member gets one dedicated instance to maximize the benefits for all Appian Community members.
Additionally, Appian Community Edition may be used for limited production purposes if used within the parameters of the terms and conditions of the Appian Community Edition license.
With Appian Community Edition, you receive admin-level access to most features and capabilities that the Appian platform has to offer. Restrictions in place for Appian Community Edition may be removed if upgraded to a paid production version of Appian. If you are a prospective customer evaluating Appian for your business, contact us via the Request Upgrade action on the My Learning Journey page when you are ready to upgrade to a full version.
Log in to your Appian Community Edition and use it regularly to keep the instance active. If your environment is inactive (no logins) for five days, or is determined to be underutilized via our monitoring, the environment is automatically shut down. When an Appian Community Edition is shut down, a backup is taken. A backup allows you to restart your Appian Community Edition environment in the exact same state. If you do not restart and log into your environment during the 28 day retention period, the backup will be deleted and there is no way to recover the instance's data. Don’t worry - you can always request a new Appian Community Edition!
Your last login date can be found in your Appian Community Edition management console on the My Learning Journey page.
Appian occasionally needs to perform maintenance on the underlying infrastructure associated with Appian Community Edition. Maintenance includes updating and patching software, firmware, and replacing hardware. During maintenance, your Appian Community Edition and/or the My Learning Journey page on Appian Community may not be accessible. The time required for maintenance depends on the specific task(s) being performed. Your work and data on your Appian Community Edition is unaffected by planned maintenance.
Newly requested Appian Community Edition environments are always spun up on the GA-latest Appian version and Appian RPA version. The fastest way to get an Appian Community Edition environment on a new GA Appian release is to shut down your current environment and request a new one.
All existing Appian Community Edition environments will be automatically updated to the GA-latest Appian version within two weeks of each major Appian GA release.
To get assistance with your Appian Community Edition, please review the Getting Appian Community Edition Assistance section of this guide.
Appian Community Edition allowances and restrictions are designed with the user experience in mind and allow us to provide the Appian Community Edition experience to all Community users.
Appian Community Edition restrictions are removed when you upgrade to a full version of the Appian platform. We have provided links to more information about these product features.
Community Process Mining allows you to explore a free version of Appian Process Mining. Available in your Appian Community Edition environment, click on the waffle icon in your environment and select Process Mining. If your environment was activated before November 27, 2023, you will need to request a new one to access Community Process Mining.
The free Community Process Mining version:
NOTE: Violation of Appian Community Edition restrictions and/or the terms and conditions of the Appian Community Edition license may result in penalties including suspension of access to Appian Community and Appian Community Edition services. Appian additionally reserves the right to suspend or terminate service as detailed in the terms and conditions.
Appian is built for mission critical applications. You can grow with world class performance, governance, DevOps, and security. Learn more by visiting our Trust Center and our System Requirements documentation. Full versions of Appian have additional available features around compliance (e.g. HIPAA, PCI-DSS, and FedRamp certifications) and high availability. Learn more about Appian Cloud capabilities.
You should also be aware that:
To get a new instance:
You can manage your Appian Community Edition via the management console on the right side of the My Learning Journey page. You need to be logged into Appian Community to access your Appian Community Edition information and the actions you can take on it.
If your environment’s status is Active, you can use the Shutdown Site action. You might want to shut down your current environment if you wish to start over with a fresh Appian Community Edition.
The process takes about 5 minutes and is complete when your environments’s status is Inactive. A shutdown is in progress if your environment's status is Terminating.
If your environment’s status is Inactive, you will need to use the Restart Site action in order to access your Appian Community Edition environment. This action will take about 45 minutes and will bring back the environment in the state you left it. Delays may occur with initiating restart during periods of high request volume. You can use the Check Status button to get the current status. In some instances, a restart request will not be fulfilled. Users will receive an email notifying them of this.
If your environment's status is Inactive, you can alternatively use the Get New Site action. This action discards your previous instance and provides you with a fresh Appian Community Edition. Instance assignment times can vary and delays may occur during periods of high request volume. Please note that there is no way to recover a discarded environment's data or applications.
If you have any issues taking actions on your Appian Community Edition, please review the Getting Appian Community Edition Assistance section of this guide for steps you can take.
There are two main ways to reset your password in your Appian Community Edition environment. You can use the Forgot your password? link on the login page of the site.
Alternatively, you can change your password when already logged into your Appian Community Edition. Click your profile photo > Settings > Password.
You can install cloud-approved plug-ins directly in your Appian Community Edition instance.
All plug-ins are use-at-your-own-risk, and their functionality is not guaranteed by Appian. All plug-ins should be tested thoroughly. For more details about individual plug-ins, visit the Appian AppMarket.
If you cannot access your Appian Community Edition, try checking its status via the My Learning Journey page. If your environment’s status is INACTIVE, you should be able to use either the Restart Site action to get your old environment back up and running or the Get New Site action to start over with a fresh environment.Instance assignment times can vary and delays may occur during periods of high request volume. You can use the Check Status button to get the current status.
If you still are having issues with your Appian Community Edition, please contact us at CommunityEdition@appian.com. Some examples:
Be sure to include a detailed description if you are reporting an issue. Include images/screenshots that help to illustrate the issue.
For questions about upgrading to a full version of the Appian platform, please review the Upgrading to a Full Version of the Appian Platform section of this guide.
Appian Community Edition allows for learning, evaluation & limited* development for production purposes if used within the parameters of the terms and conditions of the Appian Community Edition license. So what happens when your business is ready to scale beyond what the Appian Community Edition version provides?
Appian Community Edition offers a streamlined path to upgrade to a full version of the Appian platform, including the ability to keep what you build when you upgrade to a paid production version. From the My Learning Journey page, simply use the Request Upgrade action. Your request will enter a prioritized queue and a member of our team will reach out to discuss your needs within one business day.
Have general questions about Appian or questions for our sales team? Contact Us today!
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