The link to Cloud Database is missing when trying to access through Tempo or Appian Designer.
System Administrator users that have access to the Appian Cloud Database should be present in the "Database Administrator" group. This error occurs when the group has been deleted.
First, verify if the Database Administrator group is present:
If the group is missing, perform the following actions to retrieve it:
This group has a reserved UUID, which means importing this object will restore it in the malfunctioning environment.
This article applies to all versions of Appian Cloud.
Last Reviewed: March 2019
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