KB-1717 How to submit a product enhancement request


The purpose of this article is to give a high-level overview of the information required to submit an enhancement request for Appian.


Create a support case with the following details. Please be as detailed as possible to help us best understand your use case.

  1. Title of Enhancement Request
  2. Description
    1. Explain who (actors) does what (interactions) with the system, for what purpose (goal).
    2. Please feel free to attach any related images or other attachments to the Support case.
  3. Workaround (only required if using a workaround)
    1. Workaround Details
    2. Impact of Using the Workaround
  4. Contact Information
    1. Contact Name
    2. Email Address

Note: Appian greatly appreciates all feedback on our product, however please be aware it is not our policy to provide any information on when or how an enhancement request might be implemented in the product.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019