KB-1856 Object cannot be found when trying to create Quick App

Symptoms

In the Quick App Designer, when design a new Quick App and the "Create Quick App" button is pressed, the following error is returned:

The following error can be seen in the application server log :

ERROR com.appiancorp.object.quickapps.QuickAppObjectType - Failure importing object .... cause=com.appiancorp.ix.binding.UnresolvedReferenceException: type=content, srcId=[UUID], .... cannot be found
....
ERROR com.appiancorp.object.quickapps.QuickAppObjectType - Failed to successfully create Quick App on operation 'import from templates' - rolling back
java.lang.IllegalStateException: We cannot have any import failures

Additionally, searching for the UUID in /design > Objects > Search by UUID and ID shows no results.

Cause

The system object with [UUID] is missing from the environment. Some common objects with [UUID] that might be missing are:

  • SYSTEM_DOC_PERFORMANCE_INDICATOR_GREEN
  • SYSTEM_DOC_PERFORMANCE_INDICATOR_YELLOW
  • SYSTEM_DOC_PERFORMANCE_INDICATOR_RED

Action

On-Premise:

Run the load script to re-import all default system objects.

Note: The load script removes any previously created default dashboard templates, process model dashboard template pages, and email templates. It replaces them with the default pages and reports that ship with the product.

If any of the following have been created or customized, contact Appian Support before running the load script:

  • Default dashboard templates
  • Default process model dashboard template pages
  • Default email templates

Appian Cloud:

Contact Appian Support for assistance to run the load script to re-import all default system objects.

If any of the following have been created or customized, please notify Appian support when reporting the issue:

  • Default dashboard templates
  • Default process model dashboard template pages
  • Default email templates

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: January 2019

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