When attempting to start Appian as a Windows service, the Windows service may unexpectedly die while Appian services and Service Manager show a running status.
This could occur in the following scenarios:
This a known issue with how the Windows service is determining that the service has stopped. From Service Manager's perspective, there are no issues.
This issue has been reported to the Appian Product Team. The reference number for this issue is AN-113199.
After stopping the application server, search server, and data server, stop the Appian services from command line using the Starting and Stopping Appian documentation.
This article applies to Appian 17.3 and later.
Last Reviewed: April 2019
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