By default, all support contacts registered for your organization on Appian Forum will receive notifications regarding scheduled maintenance and platform upgrades for corresponding Appian Cloud instances. Support contacts cannot opt out of maintenance notifications. In addition to registered support contacts, support contacts and user registration administrators may add other email addresses or distribution lists that should receive these notifications.
This article outlays the process of adding and removing email addresses that receive maintenance notifications for your organization's Appian Cloud instances.
After taking these steps, the additional email addresses will receive notifications when maintenance is scheduled for your Appian Cloud instances.
This article applies to all versions of Appian Cloud.
Last Reviewed: September 2020
© 2020 Appian. All rights reserved.