ERROR com.appiancorp.ra.workpoller.WorkItemListener - The following exception occurred while attempting to complete work item [(WorkId: 14, WorkType: [AbstractMailRequest: from=null, to=<Email>, subject=<Subject>], Response: null, ServerName: NotificationsEmail)] - Exception:
javax.resource.spi.work.WorkCompletedException: com.appiancorp.process.engine.EmailBodyException: Email body failed to render
Caused by: javax.ejb.EJBException: com.appiancorp.process.engine.EmailBodyException: Email body failed to render
Caused by: javax.net.ConnectException: Connection Refused
This issue occurs when the application server is unable to connect to the HTTP endpoint to render the email body. This can occur when there is a mis-configuration in custom.properties or if the HTTP listener has been removed from the application server configuration.
This article applies to all versions of Appian.
Last Reviewed: January 2020
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