Following a hotfix, SAML login loads a blank page without any error displayed. Right clicking on the blank page and selecting "Inspect Element," then selecting the "Debugger" tab shows the below error:
SCRIPTXXX: Object doesn't support property or method 'addEventListener'
This issue has been addressed via AN-148043 in the following hotfixes/versions:
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.
This article applies to Appian 18.3 to Appian 19.4 using Internet Explorer 11 as a web browser.
Last Reviewed: January 2020
© 2022 Appian. All rights reserved.