KB-1003 Users are unable to execute Appian engine scripts

Symptoms

The following scripts immediately hang when attempting to run:

  • checkengine.sh
  • start-suite.sh
  • stop-suite.sh
  • cleanup.sh
  • checkpoint-suite.sh

Cause

The operating system's hosts file contains illegal syntax preventing further execution of the scripts.

Action

Check the hosts file for any of the following issues:

  • Invalid characters in the file.
  • Invalid IP addresses are present.
  • Hostnames are incorrectly typed.
  • Unmarked comment sections.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: February 2017

Related
Recommended