The following is observed in the application server log for Appian sites with SAML authentication configured:
ERROR com.appiancorp.security.auth.saml.redirecter.SamlAuthProviderQueryStringGenerator - Could not find IdP entity Id: Idp Entity Id not stored on session or request
A SAML user failed to log in to Appian. This is a generic error that can have a variety of causes, including but not limited to:
Check whether SAML users are having issues logging in to Appian. If users are not facing issues, then the error can be safely ignored as it means some users had failed login attempts but were ultimately able to log in. If SAML users are having issues logging in, please review KB-1450 for troubleshooting steps to take. If this does not resolve the issue, open a case with Appian Technical Support and include the following:
This article applies to all versions of Appian using SAML authentication.
Last Reviewed: October 2021
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