Users are unable to login to Appian using LDAP or SAML authentication.
This can occur for one of the following reasons:
Log into the system as a non-LDAP or non-SAML user that has access to the Admin Console to disable this setting. You can force the system to use Appian authentication by modifying your Appian URL to point to <SERVER_AND_PORT>/suite/portal/login.jsp.
If that does not resolve the issue, open a case with Appian Technical Support.
This article applies to Appian 7.10 and later using LDAP authentication and Appian 7.11 and later using SAML authentication.
Last Reviewed: January 2020
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