KB-2259 Compare & Deploy performance impacted by uninvolved connected environment

Symptoms

In a network of environments linked in the Admin Console's Infrastructure page, when one environment experiences high CPU load, deployments between two other connected environments take significantly more time than expected, even though the high load environment is not involved in the deployment.

Cause

This issue has been resolved via AN-213584 in Appian 23.2.

Action

Upgrade to the latest version of Appian.

Workaround

There are three possible workarounds for this issue:

• Disconnect the environment under high CPU load from other environments' Admin Consoles.
• Shut down the application server of the environment under high load.
• Reduce the CPU usage of the environment under high load.

Affected Versions

This article applies to Appian 23.1 and earlier.

Last Reviewed: August 2023