KB-1155 "User Does Not Have Rights to Perform this Operation" error thrown for basic users when trying to open records

Symptoms

When a basic user tries to view some items under a record, the following error message is seen:

ERROR com.appiancorp.rest.record.data.RecordRestService - Unable to retrieve record summary for record w/ type RecordType
Expression evaluation error in rule…
...
at function 'document': Error evaluating function 'document' : User Does Not Have Rights to Perform this Operation (APNX-1-4198-000)
Caused by: PrivilegeException[null=>null]: User Does Not Have Rights to Perform this Operation

Cause

A document, which is referenced in the record, is uploaded to a folder, and the user trying to view the record does not have access to view the contents of that folder.

Action

Change the permissions of the folder to Viewer for a basic user to be able to view the document in the record. See Document Management Roles and Security for more information.

Affected Versions

This article applies to all versions of Appian.