This article outlines the process to reset the Analytics Engines in self-managed installations of Appian.
NOTE: These steps should only be performed when advised to do so by Appian Technical Support. They should only be performed on the process analytics engine. These steps are not supported on any other engine.
cd <APPIAN_HOME>/server/process/analytics/00**/gw* rm pa*.kdb
cd <APPIAN_HOME>\server\process\analytics\00**\gw* del pa*.kdb
This article applies to all versions of self-managed installations of Appian.
Last Reviewed: October 2019
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