One or more Appian engines fail to start. The output of checkengine.(bat|sh) shows the following:
Inconsistent DBID on GW1. Server Database ID: XXXX, Gateway Database ID: ON
If this is a migration, this error indicates the environment was not fully stopped before copying the engine database files *.kdb to the new Appian version.
For other scenarios where there’s no migration involved, the root cause is usually that Appian was shut down incorrectly or suddenly without completing the checkpoint.
If this is not the result of a migration, perform the following:
For migrations, the solution is to fully stop the source environment with stop-suite.(bat|sh) and perform the migration again.
Warning: Renaming .kdb files is not supported beyond what is documented in Appian documentation, the Appian Playbook, and KB articles.
This article applies to versions 17.2 and earlier.
Last Reviewed: April 2018
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