When configuring the LDAP Sync application, users will attempt to run a test filter but will not be able to due to an authentication failure:
Unable to bind to LDAP server: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 52e, v1db1 ]
The LDAP Sync tool requires a successful run of a test filter so users will not be able to progress further than this point.
There is an issue with the third-party credential mapped to the LDAP Tools plug-in.
Please be sure to double check the username and password fields of the third-party credential.
Refer to the LDAP Synchronization documentation for more information.
You can also refer to the Microsoft documentation on LDAP distinguished names here:https://msdn.microsoft.com/en-us/library/aa366101(v=vs.85).aspx
This article applies to Appian 7.10 and later.
Last Reviewed: March 2017
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