KB-1260 500 Internal Server Error thrown after session timeout

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

Once the session times out in an environment, and the user clicks on “Resume”, a 500 Internal Server Error is displayed.

Cause

This issue has been addressed via AN-65153 in the following hotfixes/versions:

  • Appian 7.11 Hotfix Package G
  • Appian 16.1

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to Appian 7.10 and 7.11.

Last Reviewed: March 2017

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