The user is unable to initiate a new health check even though there are no running health checks in the system.
If using the Health Check Application and the 'Start Appian Health Check' action, the following error will be seen:
If performing manual collection via the servlet, the following is displayed:
When the Health Check runs, it creates a file in the system called health-check-status.json. If the Health Check is abruptly cancelled before it completes, the health-check-status.json file will continue to have the status as 'RUNNING'. The user will be unable to initiate a new Health Check because the system believes there is already one running.
This article applies to all versions of Appian using the Health Check plugin.
Last Reviewed: January 2020
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