KB-1383 "Task Cannot Be Submitted - You are not the owner of the task" error thrown when accessing a task via a direct link

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

When accessing a task from a direct link (copying/pasting the URL in a new window, opening it via an e-mail, etc.), the following error is thrown when trying to use any of the buttons:

Task Cannot Be Submitted

You are not the owner of the task

Cause

This issue has been resolved via AN-86487 in the following Appian hotfixes/versions:

Appian 17.1 Hotfix Package E
Appian 17.2 Hotfix Package B
Appian 17.3

Action

Apply the latest hotfix to your Appian installation or upgrade to the most recent version of Appian.

Workaround

From the malfunctioning task, click on Tasks at the top of Tempo and reopen the task from there.

Affected Versions

This article applies to Appian 17.1 and 17.2.

Last Reviewed: August 2017